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Whitehall of Deerfield - Healthcare Center

Latest Glenview Terrace COVID-19 Update

In this unprecedented and challenging time we’re now living in, Glenview Terrace is as committed as ever to the optimal health and safety of those we serve.

That’s why, to best protect our short-term patients and residents from COVID-19 and to further prevent its spread, we’ve been working closely with Illinois Department of Health (IDPH), Center for Disease Control and Prevention (CDC) and Center for Medicare and Medicaid Service (CMS) from the onset. And as the situation continues to evolve, we’ve been taking many precautions, including:

  1. Frequent daily screening. All our patients and residents are frequently screened for symptoms of respiratory illness.


  1. Designated isolation unit. Any patient or resident who will have been either confirmed or suspected of having COVID-19 will be placed in a private, isolation room on this unit with individual, designated staff. All services—including meals, therapy, activities and personal hygiene—will be provided in the room with the door closed.


  1. Strict social distancing. All communal dining and group activities have been canceled. And as before, no visitors are allowed, including private-duty caregivers and all non-emergency ancillary services.


  1. Virtual telemedicine visits. Our physicians are now using telemedicine technologies to provide care and consultations remotely—including nights and weekends. This also helps prevent hospital readmissions.


  1. Virtual family visits. We’re offering our patients and residents an iPad so they can FaceTime their family members and friends.


  1. Phone & FaceTime care conferences. Care conferences with family members are continuing, but now only over the phone or via FaceTime rather than in person.


  1. Germ-killing laundry & disinfecting. All laundry is treated with isolation precautions—and our housekeeping team is continuing to diligently and frequently disinfect all hard surfaces. Plus, we have extra housecleaning and disinfecting supplies in case there’s a shortage.


  1. Enhanced hygiene precautions. Our staff, patients and residents are continuing to limit touching hard surfaces and performing frequent and proper hand-washing techniques.


  1. Staff taking extra precautions. Only staff members who are symptom-free are allowed to come to work. And when they do, they’re pre-screened for fever and symptoms before they start their shift. They’re also wearing masks and protective equipment to better protect those they serve.

These are trying times. We sincerely appreciate your patience and cooperation as we work through this together, making sure our patients and residents stay as safe as possible. And as the situation continues to rapidly change, we’ll be updating our policy frequently, especially as more information and updates from the Illinois Department of Public Health, the CDC and CMS become available.

If you have any questions or concerns, please contact me at 847.729.9090.

Allen Hollander